Shipping policy
We currently ship within the United Kingdom.
Processing Time
All orders are processed within 1–2 business days. Orders placed on weekends or bank holidays will be processed the next business day.
Delivery Time
Standard delivery typically takes 2–5 business days after dispatch. Delivery times may vary depending on location and demand.
Shipping Costs
Shipping costs are calculated at checkout. Free shipping may be available on selected orders or promotions.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information where available.
Delays
We are not responsible for delays caused by courier services, weather conditions, or other factors outside our control. If your order is significantly delayed, please contact us and we will assist where possible.
Incorrect Address
Please ensure your delivery address is correct at checkout. We cannot be held responsible for orders delivered to an incorrectly provided address.
Contact Us
If you have any questions about shipping, please contact us at support@danq.co.uk